Introduction: Tools and Concepts Hermex Travels, a travel agency founded in Nigeria, focuses on AI-driven travel solutions. The Hermex Travels team is planning to: Incorporate VR features to assist travelers in navigating airports, Use AI components to streamline the booking process. Introduce a travel companion named Herssa to facilitate easy and essentially hands-free booking. Offer a membership loyalty token, Hermex Tokens , which can reduce trip costs and function as a c

Planning a trip often means juggling multiple sites, comparing prices, and sifting through endless options—leading to wasted time, missed deals, and decision fatigue. Herssa , our AI-driven travel booking assistant, leverages machine learning and real-time data to swiftly create tailored itineraries. It simplifies travel planning, enabling users to concentrate on their journey rather than the logistics. This case study will explore my design process, including research and th